Front Desk Clerk for an Immigration Law Firm

ImmigrationJobs; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a boutique law firm specializing in immigration law as a Front Desk Clerk. This full-time role requires a compassionate individual with strong organizational skills and bilingual proficiency in English and Spanish, who thrives in a fast-paced environment. You'll be the first point of contact for clients, ensuring a warm and welcoming atmosphere while managing appointments and supporting the legal team in providing exceptional immigration services.

Benefits

401(k)

Health insurance

Paid time off

Qualifications

• Bilingual in English and Spanish is required.
• Strong client service focus and compassion.
• Adaptative expertise in immigration law and office technology.

Responsibilities

• Greet clients and manage incoming calls effectively.
• Schedule appointments and manage calendars.
• Assist with immigration-related documents and maintain office organization.

Skills

Bilingual proficiency

Exceptional interpersonal skills

Strong organizational skills

Attention to detail

Multitasking abilities

Education

Previous experience in a receptionist role

Tools

Microsoft Office Suite

Job description

Front Desk Clerk

James Immigration Law is a boutique law firm located in Tampa, FL, with a dedicated focus on immigration law. We pride ourselves on our commitment to keeping families together and providing top-tier immigration advice and support. Our team navigates the complexities of immigration law with compassion, expertise, and a deep understanding of the impact our work has on the lives of those we assist. At James Immigration Law, we specialize solely in immigration law, ensuring our clients receive focused and experienced legal representation in matters such as removal defense, bonds and detention, family-based immigration, and the U.S. Citizenship process.

James Immigration Law is seeking to hire a Front Desk Clerk. The ideal candidate for this position will be passionate about helping clients and ensuring they have the best experience with James Immigration Law. The candidate will need to communicate with potential and established clients. If you are passionate about helping people and are driven to work self-sufficiently, we want to make you an asset to our Firm. You will work in a fast-paced, rapidly growing environment. The role demands excellent customer service, compassion, and good judgment.

We are seeking a compassionate and proactive Front Desk Clerk to join our team. As the first point of contact for our clients, you play a crucial role in ensuring they feel welcomed, valued, and supported throughout their journey with us. This position is ideal for someone passionate about making a difference, values teamwork, and is eager to contribute to the success of our clients and our firm.

Responsibilities

To perform this job successfully, an individual must be able to complete each responsibility satisfactorily. Other duties may be added at any time.

· Warmly greet clients and visitors, providing a supportive and welcoming environment.

· Efficiently manage incoming calls and correspondence, ensuring clients and potential clients are directed to the appropriate team member.

· Schedule appointments, manage calendars for attorneys and staff, and provide reminders for upcoming engagements.

· Assist with the preparation of immigration-related documents and materials, ensuring accuracy and confidentiality.

· Maintain office inventory and the organization of the reception area to uphold a professional and tidy environment.

· Process payments and handle sensitive information with discretion and integrity.

· Participate in ongoing training and professional development activities to stay informed on the latest in immigration law and office technologies.

Requirements

The following includes the required knowledge, skills, and/or abilities necessary to perform this position.

· Bilingual proficiency in English and Spanish is required.

· Exceptional interpersonal and communication skills, with a focus on compassionate client service.

· Strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

· A commitment to learning and adapting to changes in immigration law and office technology.

· Previous experience in a receptionist or administrative role is preferred, with a keen interest in immigration law.

· Proficiency in Microsoft Office Suite and a willingness to learn new software and technologies.

Work Environment:

This is an on-site position located in our Tampa, Florida office. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Technology is used extensively in our practice. Training is provided, but you will be required to adapt to the new and changing technology.

Pay and Benefits:

The hourly rate for this position will be defined based on experience, ranging from 18 -20 usd per hour. This position offers direct employment with the firm, including a comprehensive benefits package.

Schedule

Monday to Friday, 40 hours per week.

Benefits:

• 401(k)
• Health insurance
• Paid time off

Why Join James Immigration Law?

Our firm shares the same dedicated focus on US immigration law. We pride ourselves on our commitment to keeping families together, supporting victims of abuse and trafficking in obtaining legal status in the United States and providing top-tier immigration advice and support. Our team navigates the complexities of immigration law with compassion, expertise, and a deep understanding of the impact our work has on the lives of those we assist. At James Immigration Law, we specialize solely in immigration law, ensuring our clients receive focused and experienced legal representation in matters such as removal defense, bonds and detention, humanitarian visas, family-based immigration, and the U.S. Citizenship process.

Focused Impact: Be part of a team that makes a real difference in the lives of individuals and families navigating the complexities of immigration law.

Growth and Development: We offer comprehensive training and professional development opportunities, supporting your growth within the firm.

Supportive Environment: Enjoy working in a firm where teamwork and collaboration are at the heart of what we do.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Required)
• English (Required)

Ability to Relocate:

• Tampa, FL 33614: Relocate before starting work (Required)

Work Location: In person