Front Desk Clerk

Alaskajobs; Skagway (AK); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

HAP Alaska Yukon is looking for a Front Desk Clerk to be the welcoming face of our team in Skagway. You’ll greet guests, listen to their needs, answer questions, and help ensure smooth check-in and check-out with a friendly, professional approach.

Knowledge of our offerings, local attractions, and internal policies will help you create seamless, memorable experiences. If you enjoy connecting with people and solving problems, this fast-paced, guest-focused role could be your spotlight moment.

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to listen, understand guest needs and respond professionally.

Responsibilities

• Greet guests at check-in and check-out with a friendly, professional demeanor.
• Listen to guest needs, answer questions and provide accurate information.
• Deliver exceptional service and maintain knowledge of company offerings and local attractions.

Skills

Customer service

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Step into the spotlight as the welcoming face of the company! As a Front Desk Clerk, you’ll be the go-to expert for guests—listening to their needs, answering questions, and delivering exceptional service with a smile. Armed with knowledge of company offerings, local attractions, and internal policies, you’ll help create seamless and memorable experiences from check-in to check-out. If you love connecting with people, solving problems, and being at the center of the action, this is your chance to shine in a fast-paced, guest-focused environment!

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.