Agent, Guest Services

Alaskajobs; Fairbanks (AK); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free cruise after first season

Referral rewards

Growth opportunities

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

HAP Alaska Yukon is seeking a Front Desk Clerk to warmly greet guests, manage check-in and check-out, and provide exceptional service. The role requires clear communication, attention to detail, and the ability to multitask in a busy setting.

You will be the first point of contact, ensuring a smooth arrival for guests while coordinating with team members to meet guest needs and deliver a memorable experience.

Qualifications

• Strong communication skills.
• Attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Provide exceptional customer service at the front desk.
• Handle inquiries and direct guests to appropriate services.

Skills

Customer service

Communication

Multitasking

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.