Supervisor, Front Desk

Alaskajobs; Fairbanks (AK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free cruise after first season

Referral rewards

Community service

Employee activities

Professional growth

Job summary

HAP Alaska Yukon seeks a detail-oriented Front Desk Supervisor to oversee front desk operations and staff at our Fairbanks-area property. You will manage check-in/check-out, assist guests, and resolve issues in line with hotel policies, ensuring a welcoming, efficient experience.

The ideal candidate brings strong leadership, experience with hotel reservation systems, and proficiency in business software. This on-site role offers opportunities for professional growth and involvement in community

Responsibilities

• Oversee front desk operations and staff.
• Manage guest check-in/check-out processes.
• Handle guest requests and resolve issues per company policies.

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We are seeking a detail-oriented and customer-focused Front Desk Supervisor to oversee front desk operations and staff. This role ensures efficient guest check-in/check-out processes, handles guest requests, and resolves issues in line with company policies. The ideal candidate will have strong leadership skills, a solid understanding of hotel reservation systems, and proficiency in business computer applications.

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.