Front Desk Clerk

equitylifestyleproperties; Okeechobee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid vacations/holidays/sick time

Job summary

Equity Lifestyle Properties in Okeechobee, FL is seeking a Front Desk Clerk to greet guests and handle inquiries, process payments, and support daily operations at our resort community. You will be the first point of contact, delivering friendly and professional service.

The role emphasizes clear communication, multitasking, and accurate record-keeping in a fast-paced environment. On-site position with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of customer service experience.
• Exceptional customer service and communication skills.
• Strong organizational skills with attention to detail.
• Proficiency with computers and ability to learn new software quickly.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and professional appearance.

Responsibilities

• Serve as the property liaison, welcoming guests and visitors in person and by phone.
• Respond promptly and professionally to inquiries and requests.
• Process payments, deposits, and other financial transactions accurately.
• Prepare reports and submit maintenance requests to support operations.
• Collaborate with the Property Manager to address issues and follow up.
• Resolve conflicts professionally while maintaining guest satisfaction.
• Maintain organized records and uphold company standards.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Computer proficiency

Multitasking

Professional appearance

Positive attitude

Education

High school diploma or equivalent

Tools

MS Office

POS systems

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Okeechobee, Florida.

What You'll Do

As a Front Desk Clerk, you will play a key role in creating exceptional experiences for our guests and visitors. You will serve as the first point of contact, providing friendly, professional service while ensuring smooth daily office operations.

Key Responsibilities

• Serve as the property liaison, welcoming guests and visitors and providing information and assistance in person and over the phone.
• Respond promptly and professionally to inquiries, requests, and concerns.
• Process payments, deposits, and other financial transactions accurately.
• Prepare reports and submit maintenance requests to support efficient office operations.
• Partner closely with the Property Manager to address issues and ensure timely follow-up on visitors and guest needs.
• Resolve conflicts and concerns in a professional manner while maintaining a high level of customer satisfaction.
• Maintain organized records and uphold company standards and procedures.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Exceptional customer service and communication skills.
• Strong organizational skills with excellent attention to detail.
• Proficiency with computers and the ability to quickly learn new software systems.
• Ability to multitask and work effectively in a fast-paced environment.
• Positive attitude, professional appearance, and commitment to delivering outstanding service.

Why Join Us?

You’ll be part of a team dedicated to creating memorable experiences for guests and visitors while contributing to the success of a welcoming and professional community environment.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.