Front Desk Clerk

Reit Tv; Ormond Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Equity LifeStyle Properties (ELS) in Ormond Beach, FL is hiring a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as the property liaison, answer questions, handle payments, run reports, and coordinate with the Property Manager to address inquiries promptly.

The role requires a high school diploma or equivalent and 1+ years in customer service, with strong organizational skills and computer literacy.

Qualifications

• Minimum high school diploma or equivalent.
• 1+ years of customer service experience preferred.
• Strong organizational skills and attention to detail.
• Comfort with computers and learning new systems.

Responsibilities

• Act as the property liaison and provide guests and residents information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to keep office efficient.
• Partner with the Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts in a timely, professional manner.

Skills

Customer service

High school diploma or equivalent

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Ormond Beach, Florida.

What you'll do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. As an Equal Opportunity Employer, we welcome and thank all applicants. Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.