Front Desk Clerk

Marion Eye Centers Ltd; Harrisburg (IL); In loco; USD 33.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Employee discounts

Descrizione del lavoro

Marion Eye Center in Harrisburg, IL seeks a friendly Front Desk Receptionist to be the first point of contact for patients. You will check in/out, schedule appointments, verify insurance, collect payments, and support clinical and optical teams with day-to-day admin tasks.

The role requires a high school diploma, prior medical office/front desk experience, strong communication, attention to detail, and basic computer skills with EHR systems.

Competenze

• High school diploma or equivalent required.
• Previous medical office/front desk experience preferred; ophthalmology/optometry a plus.
• Strong communication and customer service skills.

Mansioni

• Greet patients and check-in/out; confirm appointments and update demographics.
• Verify insurance eligibility; obtain authorizations as needed.
• Collect co-pays and payments; issue receipts and maintain cash logs.
• Answer calls and route messages; support clinical/optical teams as needed.
• Maintain HIPAA compliance and a professional reception area.

Conoscenze

Customer service

Communication

Multitasking

HIPAA awareness

Formazione

High school diploma or equivalent

Strumenti

EHR systems

Descrizione del lavoro

Front Desk Receptionist – Marion Eye CenterLocation: HarrisburgPosition Type: Full-Time / On-SitePosition SummaryThe Front Desk Receptionist serves as the first point of contact for patients at Marion Eye Center. This role creates a welcoming, professional, and efficient environment by managing patient check-in and check-out, scheduling appointments, verifying insurance, collecting payments, and supporting the clinical and optical teams with day-to-day administrative tasks.Key ResponsibilitiesGreet patients and visitors courteously and professionally.Check patients in and out, confirm appointments, and update demographic and insurance information in the practice management system.Schedule, reschedule, and confirm patient appointments for exams, procedures, and optical services.Verify insurance eligibility and obtain authorizations as needed.Collect co-pays, balances, and other payments; issue receipts and maintain accurate cash logs.Answer and route incoming phone calls; take detailed messages and ensure prompt follow-up.Maintain confidentiality and compliance with HIPAA and Marion Eye Center policies.Assist with scanning, filing, and maintaining patient records.Support doctors, technicians, and optical staff with patient flow to ensure an efficient schedule.Maintain a clean, organized, and professional reception area.Perform additional administrative duties as assigned by management.QualificationsHigh school diploma or equivalent required.Previous medical office or front desk experience preferred, ophthalmology or optometry experience a plus.Strong communication and customer service skills.Excellent attention to detail and ability to multitask in a fast-paced environment.Basic computer skills: experience with electronic health record (EHR) systems preferred.Professional appearance and demeanor.Work EnvironmentClinic setting across Southern Illinois locations.Frequent interaction with patients, staff, and physicians.Must be able to sit, stand, and move between exam rooms and the front office as needed.BenefitsCompetitive payHealth, dental, and vision insurancePaid time off and holidays401(k) retirement planEmployee discounts on eyewear and services