Front Desk Clerk

SOHO Consulting, LLC; Cleveland (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Employee discounts on hotel stays

Growth opportunities

Job summary

WoodSpring Suites Cleveland is seeking a Front Desk Clerk to welcome guests and ensure smooth check-in/check-out. You will provide friendly service, handle reservations, answer inquiries, and process payments at a fast-paced hotel in Cleveland, TN.

The ideal candidate has a high school diploma, strong communication skills, and prior customer service experience. This role offers growth opportunities and employee discounts on stays.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet guests in a friendly and professional manner
• Check guests in and out of the hotel
• Answer phone calls and assist guests with inquiries
• Handle reservations and cancellations
• Process guest payments

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Description of the role:

Welcome to WoodSpring Suites Cleveland! We are currently seeking a Front Desk Clerk to join our team in Cleveland, TN. As a Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process.

Responsibilities:

• Greet guests in a friendly and professional manner


• Check guests in and out of the hotel


• Answer phone calls and assist guests with inquiries


• Handle reservations and cancellations


• Process guest payments

Requirements:

• High school diploma or equivalent


• Previous customer service experience preferred


• Excellent communication and interpersonal skills


• Ability to multitask and work in a fast-paced environment

Benefits:

• Competitive compensation of $13.00 - $14.00 per hour paid bi-weekly


• Opportunity for growth and advancement


• Employee discounts on hotel stays

About the Company:

WoodSpring Suites Cleveland is a leading hotel chain known for its commitment to providing comfortable and affordable accommodations to travelers. Join our team and be part of a dynamic and welcoming work environment.