Front Desk Cashier & Guest Services - Paid Holidays

Northern Waters Casino; Watersmeet Township (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee meals discounts

Gas discount at Citgo

Golf discounts

Paid lunch

Paid holidays

Training programs

Fun, safe, fast-paced work environment

Job summary

Northern Waters Casino Resort is seeking a Front Desk Cashier to perform cashiering functions at the Hotel Front Desk and respond to inquiries from the public with a positive, can-do attitude.

The role requires strong math skills, the ability to handle currency accurately, and a willingness to work varied shifts at a busy casino resort. This full-time position offers non-exempt pay and benefits after eligibility.

Qualifications

• Strong mathematical aptitude required.
• Sedentary work with standing required.
• Occasionally lifting up to 5 pounds.
• Must be able to work all shifts, including weekends and holidays.
• Must pass background checks and pre-employment screenings for Gaming License.

Responsibilities

• Provide excellent guest service to guests, internal and external, through active guest engagement and positive attitude.
• Read, implement, and adhere to all NWCR Policies and Procedures, gaming standards, and internal control standards.
• Responsible for exchange and reconciliation of currency, coins, and vouchers and accurate handling of all monies.
• Register guests and reconcile guest accounts; make and modify reservations.
• Remain compliant with casino regulatory policies and attend required training.

Skills

Mathematical aptitude

Guest service

Reading & attention to detail

Flexible shifts

Background checks / licensing

Job description

JOB DESCRIPTION

POSITION:

DEPARTMENT:

HotelResort

SUPERVISOR:

HotelManager

LOCATION:

CasinoResort

EMPLOYMENT:

Full-Time

PAYRATE:

$14.00 - $16.00 per hour (Non-Exempt) D.O.E.

LICENSE STATUS:

Key-Employee

DESCRIPTION:

The Cashierwill perform a variety of cashiering functions at the Hotel Front Desk. Willrespond positively to questions and inquiries from the public.

Primary Responsibilities:

RESPONSIBILITIES:

• Provideexcellent guest service to guests, internal and external, through active guestengagement and positive attitude.

• Shall be required toread, implement, and adhere to all NWCR Policies and Procedures, LVD GamingOrdinance, Tribal/State Gaming Compact, NIGC Minimum Internal ControlStandards, Indian Gaming Regulatory Act, LVD Tribal Internal Control Standards,Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook,Hotel Department Policy and Procedure Manual.

• Responsiblefor exchange and reconciliation of currency, coin, andcoupons/certificates.

• Responsiblefor accurate handling of all monies in their charge.

• Registeringguests and reconciling guests’ accounts.

• Makingand modifying reservations.

• Willbe required to work in any area assigned.

• Toremain in compliance with Casino Regulatory policies and procedures, employeesare required to attend all necessary meetings and training facilitated byManagement.

• Dueto changes and modifications in jobs from time to time, employees are requiredto be flexible and assume other responsibilities assigned by management.

Skills & Qualifications:

MINIMUM QUALIFICATIONS:

• Strongmathematical aptitude is required.

• Sedentarywork with standing required.

• Occasionallylifting to 5 pounds.

• Mustbe able to work all shifts as assigned, including weekends and holidays.

• Must pass background checks andother pre-employment screenings necessary to receive and maintain a GamingLicense.

PREFERREDQUALIFICATIONS

• Previousmoney handling experience is preferable.

• Casinorelated experience is desired.

The above statements are intended to describe the generalnature and level of work performed by people assigned to thisclassification. They are not intended tobe construed as an exhaustive list of all responsibilities, duties and skillsrequired of personnel so classified.Management retains the right to add or to change the duties of theposition at any time. Must be able topass a pre-employment drug screen and applicable background checks related tothe position.

Application:

PREFERENCE FOR HIRING:

Preference shall be given when it isestablished that the applicant meets the qualifications as stated in the jobdescription. The following order shall be adhered to for hiring:

• Parents/LegalGuardian of LVD Tribal member children and spouses of Tribal Members

DateApproved by LVD Gaming Commission:05/16/2023.

DateApproved by the Public Enterprise Finance Commission (PEFC): 01/01/2026.

• A fun, safe, fast paced work environment
• Employee Meal Discounts
• Gas Discount at Citgo C-Store
• Golf Discounts
• Paid Lunch
• Paid Holidays
• Access to training programs
• Free membership to Legacy Gym

Great Benefits for Full Time Employees offered after 90 days of employment:

• LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
• Health – Offering 14 different medical coverages.