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Job summary
A hospitality organization is seeking a Front Desk position in Holbrook, Arizona. The role involves managing guest accounts, processing charges, and summarizing financial activities. The ideal candidate should have strong customer service skills, basic accounting knowledge, and the ability to work under pressure. Previous experience in hospitality is preferred. Working hours are from 7am to 3pm and 3pm to 11pm.
Qualifications
Sufficient education to communicate with guests.
Ability to read, write, and understand basic English preferred.
Previous hospitality experience preferred.
Responsibilities
Posts room charges and taxes to guest accounts.
Processes guest charge vouchers and credit card vouchers.
Verifies all account postings and balances.
Responds to guest needs and complaints.
Runs end-of-day process in property management software.
Skills
Detail-oriented
Good problem-solving
Solid customer service
Basic accounting skills
Ability to multitask
Education
High school diploma or equivalent
Job description
A hospitality organization is seeking a Front Desk position in Holbrook, Arizona. The role involves managing guest accounts, processing charges, and summarizing financial activities. The ideal candidate should have strong customer service skills, basic accounting knowledge, and the ability to work under pressure. Previous experience in hospitality is preferred. Working hours are from 7am to 3pm and 3pm to 11pm.