Front Desk Attendant - TownePlace Suites by Marriott, Wareham, MA

Lafrance Hospitality; Rochester (MA); On-site; USD 45,847,000 - 51,577,000; Full time

Benefits offered by this job

DailyPay

401K Matching

Brand Wide Travel Discounts

Company Wide Travel Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive Room for Growth

Paid Training

Job summary

TownePlace Suites by Marriott in Wareham, MA is seeking a Front Desk Attendant for a full-time role. You will greet guests, check them in/out, manage payments, and address inquiries in a friendly, professional manner. Weekend availability is required for this position.

We offer DailyPay, 401K matching, travel discounts, and growth opportunities within a team-focused Marriott environment. Join us for a rewarding hospitality career with room for advancement.

Qualifications

• Customer service experience and a welcoming demeanor are essential.
• Willingness to work evenings and weekends as needed.
• Attention to detail and reliability are important for smooth front desk operations.

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out, collect payments, note special requests, and record accurate information.
• Answer the phone in a professional and helpful manner.
• Post charges and settle guest accounts.
• Address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and hotel policies.
• Practice punctuality for scheduled shifts.

Skills

Customer Service Experience

Attention to detail

Reliability

Hotel Experience is a plus

Job description

TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for both Full-Time Front Desk Attendant.

We want you to join our team at the TownePlace Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Take advantage of our remarkableDailyPayfeature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding$500.

Pay: $16 - $18 Per Hour

Shifts: 3PM- 11PM shifts, Must have weekend availability

Job: Front Desk Agent FULL TIME

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

• Customer Service Experience
• Hotel Experience is a plus but NOT required
• Attention to detail
• Reliability

• DailyPay - Get Paid Any Day !
• 401K Matching
• Brand Wide Travel Discounts
• Company Wide Travel Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training