Front Desk Attendant / Concierge

Cardinal Point; Jenkintown (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Employee recognition program

Employee referral program

401k eligibility after six months

Job summary

Cardinal Point is seeking a dedicated front desk/ security associate for night shifts from 11:00 PM to 7:00 AM. The role requires greeting residents and guests, screening, assisting with packages, and maintaining a secure environment.

You will respond to calls, coordinate with staff, and help with light maintenance as needed. The ideal candidate has 4+ years in front desk, customer service, or security in a fast-paced setting, with reliable communication and a professional demeanor.

Qualifications

• Must have front desk operations experience.
• Experience in a fast-paced environment preferred.
• Excellent verbal and written English.
• Reliable means of communication and transportation.

Responsibilities

• Greet and screen guests politely.
• Accept and retrieve packages for residents.
• Direct or escort guests to destinations within the property.
• Observe and report unusual or suspicious activity.
• Interact courteously with guests, staff, and residents.
• Coordinate with team members to ensure safety and security.
• Answer telephone calls promptly and professionally.
• Assist residents with unloading groceries and carts.
• Ensure punctuality for all shifts and wear company uniform.
• Assist residents when pull cords are activated.
• Perform light maintenance tasks as needed (e.g., mopping, unclogging toilets).
• Walk the facility to maintain safety.

Skills

Front desk operations

Customer service

Security awareness

Punctuality

Job description

Shift: 11:00 PM to 7:00 AM, set schedule with every other weekend off

Responsibilities:

• Pleasantly welcomes and screens all guests.
• Accepts and retrieves packages for residents.
• Direct or escorts guests to appropriate destinations.
• Observes and reports unusual or suspicious activity.
• Interact with guests, staff, and residents in a courteous manner.
• Coordinates with other team members to provide a safe and secure environment.
• Promptly answer telephone calls in a polite and courteous manner.
• Assists residents with unloading groceries, retrieving shopping carts.
• Must be punctual and on time for all shifts
• Must be in company issued uniform at all times.
• Assist Resident when pull cord is activated
• Light maintenance work such as mopping the floors, unclogging toilets as needed.
• Walk the facility ensuring safety

Requirements:

• Must have at least four years of working experience in front desk operations, customer service, or security
• Experience in a fast-paced environment is a must.
• Reliable means of communication (active smartphone with the ability to download apps).
• Ability to comprehend and utilize the English Language (verbal and written).
• Reliable means of transportation.
• Must be punctual and ready to work at the start of every shift.
• Must have a friendly, outgoing personality, and work well with others.
• Must be professional and courteous with supervisors, and fellow team members.

Physical and Medical Requirements:

• Physically able to walk and patrol, climb staircases, bend, stoop, and carry 40 pounds
• Employee recognition Program
• Employee referral program
• 401k eligibility after six months of employment