Front Desk Attendant

Troon International; Lewes (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

A hospitality management firm located in Lewes, Delaware, is seeking a seasonal Guest Services Associate. This role involves assisting guests with check-in/check-out procedures, providing information about the resort and local area, and promoting activities. Candidates should possess a high school diploma or GED, with some related experience preferred. The position demands reliable attendance and effective communication in English. Join a dedicated team focused on delivering exceptional guest experiences.

Qualifications

• High school diploma or equivalent; 1-3 months related experience preferred.
• Ability to perform duties in English for communication and equipment usage.

Responsibilities

• Assist guests with check in and check out.
• Promote activities and events at the facility.
• Provide information about the resort and surrounding area.

Skills

Ability to read and speak English

Knowledge of lodging system application

Education

High school diploma or GED

Job description

Assist guests with check in and check out and serve as an information source for guests.

Please note this is a seasonal role lasting 6 months or less

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands, walks, talks and hears. Regularly uses hands, reaches with arms and hands. Occasionally sits, stoops, kneels, crouches or crawls. Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.

Noise level is moderate.

Certificates/Licenses:

None Required

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of lodging system application.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.