Front Desk Associate (Weekdays)

TradeWorx Academy; Fair Oaks (VA); On-site; USD 19,000 - 23,000; Part time

Job summary

TradeWorx Academy is seeking a Part-Time Front Desk Associate to greet students and visitors, answer questions, and support workshop operations at Fair Oaks Mall in Fairfax, VA.

The role emphasizes customer service, organization, and reliable schedule adherence, with a preference for experience using Wix Bookings. You will assist instructors and help keep daily operations running smoothly in a welcoming environment.

Qualifications

• A friendly, patient, and professional approach to customer service.
• Strong communication skills and attention to detail.
• Dependability, punctuality, and reliable follow-through.
• Comfort using computers and online scheduling tools; Wix Bookings experience a plus.
• Ability to balance front desk duties with daily workshop support.

Responsibilities

• Greet students and visitors warmly and assist with workshop check-in.
• Answer phone calls and questions about classes, schedules, and registration.
• Assist customers with booking workshops and finding information.
• Help instructors prepare for classes by setting out reference packets and supporting setup and cleanup.
• Keep the front desk, refreshments, and shared areas organized and welcoming.
• Monitor supplies and communicate when items need replenishing.
• Capture workshop photos and short videos with participant permissions.
• Assist with routine administrative tasks and help keep daily operations on track.

Skills

Customer service

Communication

Punctuality

Dependability

Computer literacy

Tools

Wix Bookings

Job description

Part-Time Front Desk Associate (Weekdays).

TradeWorx Academy | Fair Oaks Mall, Fairfax, VA.

Are you friendly, organized, and someone who enjoys making people feel welcome? Join TradeWorx Academy and help us create a positive experience for students learning practical, hands‑on skills.

We're looking for a dependable team member to support our front desk and daily workshop operations. You'll be a welcoming first point of contact for students and visitors, help answer questions, and support our instructors so workshops run smoothly.

Schedule:

• Wednesdays: 12:00 PM-6:00 PM.
• Thursdays: 9:30 AM-6:00 PM.
• Fridays: 9:30 AM-6:00 PM.

Responsibilities:

• Greet students and visitors warmly and assist with workshop check-in.
• Answer phone calls and questions about classes, schedules, and registration.
• Assist customers with booking workshops and finding the information they need.
• Help instructors prepare for classes by setting out reference packets and support workshop setup and cleanup.
• Keep the front desk, refreshments, and shared areas organized and welcoming.
• Monitor supplies and communicate when items need replenishing.
• Capture workshop photos and short videos in accordance with participant permissions.
• Assist with routine administrative tasks and help keep daily operations on track.

What We're Looking For:

• A friendly, patient, and professional approach to customer service.
• Strong communication skills and attention to detail.
• Dependability, punctuality, and reliable follow-through.
• Comfort using computers and learning online scheduling and registration tools. Experience with Wix Bookings a plus.
• The ability to balance customer questions with other daily responsibilities.
• Initiative to notice what needs attention and pitch in without waiting to be asked.

About TradeWorx Academy:

TradeWorx Academy offers hands‑on DIY and trades workshops that help people build practical skills and confidence. Located inside Fair Oaks Mall, we bring students and experienced instructors together in a welcoming environment where people can learn by doing.

If you enjoy helping others and keeping things organized, we'd love to hear from you.