Bilingual Front Desk Clerk – Welcoming Patient Care

Sun-Life-Health; Casa Grande (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health benefits

403(b) plan

Job summary

Sun Life Health is seeking a Front Desk Clerk to be the first smile patients see. You will greet and check in patients, verify information, handle co-pays, schedule appointments, and route calls to the right staff.

This on-site role requires a high school diploma, at least one year of customer service or receptionist experience in healthcare, and bilingual English and Spanish. Perks include paid time off, holidays, health benefits, and a 403(b) plan.

Qualifications

• High school diploma or equivalent.
• One year of customer service or receptionist experience, preferably in healthcare.
• Bilingual English and Spanish required.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Verify patient information and handle co-payments.
• Schedule appointments and route calls/messages to the right staff.
• Maintain accurate patient records and assist with medical releases.
• Support Outreach and Enrollment staff when needed.

Skills

Customer service

Bilingual English/Spanish

Professionalism

Education

High school diploma or equivalent

Job description

Sun Life Health is seeking a Front Desk Clerk to be the first smile patients see. You will greet and check in patients, verify information, handle co-pays, schedule appointments, and route calls to the right staff.

This on-site role requires a high school diploma, at least one year of customer service or receptionist experience in healthcare, and bilingual English and Spanish. Perks include paid time off, holidays, health benefits, and a 403(b) plan.