Front Desk Associate: Swim School Guest Experience

Emler Swim & Gym; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Pay raises

Wellness program

Aflac insurance discounts

Pet insurance discount

401(k) participation

Paid sick leave

Job summary

Emler Swim & Gym in Fort Wayne is seeking a Front Desk Associate to greet families, manage enrollments, and support swim instructors. You will guide parents through registrations, answer questions, and keep the front desk running smoothly with a cheerful, organized approach.

This role requires evenings and weekend shifts, with training from day one and opportunities for growth in customer service and leadership within a fun, mission-driven team.

Qualifications

• Love greeting people with a smile and positive energy.
• Can chat easily with kids and parents.
• Stay organized even when things get busy.
• Enjoy working with a team and pitching in wherever needed.

Responsibilities

• Greet customers and make them feel at home.
• Manage enrollments, process payments, and stay organized.
• Assist parents with lesson schedules and registrations.
• Learn the swim curriculum to confidently guide families.
• Use empathy to resolve customer challenges with a can-do attitude.
• Work a schedule that includes evenings and weekends.

Skills

Greeting people with a smile and warm-

Chatting with kids and parents

Organized and multi-tasking

Team player

Dependable and punctual

Active on your feet

Job description

Emler Swim & Gym in Fort Wayne is seeking a Front Desk Associate to greet families, manage enrollments, and support swim instructors. You will guide parents through registrations, answer questions, and keep the front desk running smoothly with a cheerful, organized approach.

This role requires evenings and weekend shifts, with training from day one and opportunities for growth in customer service and leadership within a fun, mission-driven team.