Front Desk Associate — Premium Wellness Club

Equinox; Washington (District of Columbia); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary Club membership

Access to Personal Training

Access to Pilates and Spa

Descripción de la vacante

Equinox in Washington, DC is seeking a Front Desk Associate to warmly greet members, manage entrance and inquiries, and uphold the high standards of our luxury club.

As the first contact, you will answer phones, assist with account updates, and coordinate with teams to ensure a seamless guest experience. The role requires energy, reliability, and excellent communication.

This position offers hourly pay, membership perks, and opportunities to grow within a dynamic, service-driven environment.

Formación

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

Responsabilidades

• Professionally greet members and guests.
• Scan membership IDs upon members entrance.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members' accounts if needed.
• Maintain an orderly and clean work area.
• Ability to work opening/closing/mid-day shifts.
• Ability to tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with other related tasks.

Conocimientos

Customer service

Communication

Professionalism

Friendly

Computer literacy

Educación

High school diploma / GED

Herramientas

Computer literacy

Descripción del empleo

Equinox in Washington, DC is seeking a Front Desk Associate to warmly greet members, manage entrance and inquiries, and uphold the high standards of our luxury club.

As the first contact, you will answer phones, assist with account updates, and coordinate with teams to ensure a seamless guest experience. The role requires energy, reliability, and excellent communication.

This position offers hourly pay, membership perks, and opportunities to grow within a dynamic, service-driven environment.