Front Desk Associate

Vacatia; Las Vegas (NV); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

The Grandview Resort in Las Vegas is seeking a Front Desk Associate to warmly welcome guests and ensure smooth check-in/check-out, while addressing inquiries and providing outstanding service.

You will manage reservations and billing, handle payments with accuracy, maintain front desk procedures, and protect guest information while collaborating with the team for seamless operations.

Formación

• Experience in customer-facing roles preferred.
• Strong communication and problem-solving skills.
• Familiarity with payment processing is a plus.
• Willingness to learn new systems.
• Friendly and dependable team player.

Responsabilidades

• Greet guests and check them in/out with a smile.
• Answer inquiries and resolve issues promptly.
• Manage reservations, room assignments, and billing.
• Process payments accurately and handle cash.
• Review daily arrivals and prepare front desk for the day.
• Uphold confidentiality and security protocols.
• Coordinate with the team to ensure smooth operations.
• Take initiative to assist with additional tasks.

Conocimientos

Customer service

Communication

Multitasking

Cash handling

Tech-savvy

Attention to detail

Descripción del empleo

Now Hiring: Front Desk Associate | Join Our Resort Team at The Grandview Resort!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Location: 9940 S Las Vegas Blvd, Las Vegas, NV 89183

Pay Rate: $17/hr

Shifts: Mid (between 10am-2pm start time), 8 hour shifts

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?