Front Desk Associate — Elevate Patient Experience

TRUE DENTISTRY SITE HOLDINGS LLC; Nevada (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental benefits

Vision benefits

Medical benefits

Paid Time Off

401k with company matching

Life Insurance

Short Term Disability

Long Term Disability

Career growth

Job summary

Paycom - ATS is seeking a friendly Front Desk Associate to welcome patients, verify information, and coordinate the flow of the dental office. You will greet patients, check in, answer inquiries, and schedule appointments to keep the day running smoothly.

You will verify insurances, collect copays and outstanding balances, present treatment plan options, and update patient records. The role requires strong interpersonal skills and organized, timely work in a fast-paced environment.

Qualifications

• Greet and assist patients in a friendly, professional manner.
• Verify patient demographics, contact details and insurance information.
• Explain procedures to patients and answer questions.
• Coordinate scheduling to optimize patient flow and reduce wait times.

Responsibilities

• Greet and check-in patients for appointments and verify information.
• Confirm and schedule appointments to maintain patient flow.
• Verify insurances and collect outstanding balances and copays.
• Enter and present financial options for treatment plans and update records.

Skills

Greet and check-in patients

Verify patient information

Manage incoming patient inquiries

Schedule appointments

Verify insurances

Collect copays

Present financial options

Update patient records

Process X-rays and referrals

Education

High school diploma or equivalent

Job description

Paycom - ATS is seeking a friendly Front Desk Associate to welcome patients, verify information, and coordinate the flow of the dental office. You will greet patients, check in, answer inquiries, and schedule appointments to keep the day running smoothly.

You will verify insurances, collect copays and outstanding balances, present treatment plan options, and update patient records. The role requires strong interpersonal skills and organized, timely work in a fast-paced environment.