Front Desk Associate – Climbing Gym & Member Services
Touchstone Climbing Inc.
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Benefits offered by this job
Job summary
Touchstone Climbing Inc. is seeking an enthusiastic Front Desk Staff member for our San Francisco location. You will be the welcoming face of the gym, handling check-ins, waivers, memberships, and inquiries, while promoting a positive and inclusive climbing community.
The role offers both part-time (up to 30 hours/week) and full-time (30+ hours/week) schedules, with starting pay of $20.00/hour. Benefits include health, dental, vision, and free gym membership for employees and a +1, plus flexible
Qualifications
- Experience in customer-facing roles or office management is a plus.
- Commitment to safety and climbing terminology knowledge is preferred.
- Ability to multitask in a fast-paced environment.
Responsibilities
- Greet and assist visitors, check waivers, and enforce gym policies.
- Answer calls and emails; manage front desk communications.
- Process memberships and online transactions; manage reservations.
- Sell merchandise and climbing gear in the retail shop.
- Maintain a clean, safe gym environment and support team needs.
Skills
Education
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Job description
Touchstone Climbing Inc. is seeking an enthusiastic Front Desk Staff member for our San Francisco location. You will be the welcoming face of the gym, handling check-ins, waivers, memberships, and inquiries, while promoting a positive and inclusive climbing community.
The role offers both part-time (up to 30 hours/week) and full-time (30+ hours/week) schedules, with starting pay of $20.00/hour. Benefits include health, dental, vision, and free gym membership for employees and a +1, plus flexible
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