Front Desk Associate

Hawthorne Lane; Washington (District of Columbia); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Front Desk Associate to be the welcoming face of their prestigious law firm in downtown DC. This role is perfect for a customer service-oriented professional who thrives in a dynamic environment. You will manage phone lines, coordinate events, and support the team with various administrative tasks. The firm values its employees, offering a generous compensation package and a vibrant workplace culture. If you are energetic, organized, and ready to make a positive impact, this opportunity is for you.

Benefits

Comprehensive Benefits

Generous Compensation Package

Employee Celebrations

Engaging Work Environment

Qualifications

• 1-2 years of experience in hospitality or administrative roles.
• Ability to manage details while providing excellent customer service.

Responsibilities

• Manage busy office phone lines and greet visitors warmly.
• Coordinate conference room reservations and prepare rooms for meetings.
• Assist with office events and provide administrative support.

Skills

Customer Service

Event Coordination

Administrative Support

Organizational Skills

Education

Bachelor's Degree

Job description

As the Front Desk Associate at this prestigious DC law firm, you will be the first point of contact for guests, callers, and internal staff. The team is seeking a customer service–oriented professional to support the smooth running of their beautiful downtown office — including event coordination assistance. This opportunity offers a generous compensation package, comprehensive benefits, and a culture you’ll never want to leave.

Key Responsibilities:

• Manage busy office phone lines, warmly greet visitors, and serve as a professional gatekeeper to the public.
• Coordinate conference room reservations and prepare rooms for meetings; manage the busy conference room calendar.
• File and retrieve documents, records, and reports to assist with the management of the deals.
• Assist with office events, including vendor coordination and onsite execution.
• Provide administrative support to the DC team and help out with special assignments as needed.

Why You’ll Love Working Here:

• The attorneys and staff are all welcoming and are enjoyable to work with day to day.
• The firm loves to celebrate birthdays, anniversaries and special employee events.
• This is a place where you will be fully engaged with the work and able to take on substantive projects.

What We’re Looking For:

• Welcoming. A minimum of 1-2 years’ of experience in hospitality, retail, or a similar Front Desk Associate or Administrative role, Bachelors degree in hand.
• Energetic and eager. You’re someone the team can always count on to jump in and help when needed.
• Professional. You represent the firm with poise and a polished first impression.
• Organized. You can manage all of the details while providing excellent customer-service.
• Above and beyond. Always aiming to deliver exceptional support when needed.

Essential to Hawthorne Lane’s successis our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believein a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated againston the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.