Front Desk Associate

SafeSplash South Plainfield; SOUTH PLAINFIELD (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading swim school seeks a passionate Front Desk Associate. You will assist clients, maintain accounts, and promote events in a dynamic environment. Ideal candidates are customer-focused, dependable, and ideally have swimming experience or knowledge. Enjoy perks like flexible scheduling and free swim lessons.

Benefits

Competitive pay based on experience

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Qualifications

• Exceptional customer service focus and ability to handle escalations.
• Experience using spreadsheets and word processing software like Microsoft Suite.

Responsibilities

• Assist clients by greeting, welcoming, and directing them.
• Maintain client accounts and record accurate information.
• Schedule and promote special events.

Skills

Customer Service

Microsoft Suite

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

You may be our next great Front Desk Associate at SafeSplash South Plainfield!

Why work at SafeSplash Swim School?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified