Front Desk Associate

Careersatoto; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Associate to join their dynamic team. In this entry-level position, you will play a crucial role in ensuring guests have a memorable experience from check-in to check-out. Your responsibilities will include managing reservations, handling financial transactions with integrity, and working collaboratively with your team to create a welcoming atmosphere. This is a fantastic opportunity to start your career in the hospitality industry with a company that values its employees and offers competitive pay and benefits, including medical insurance, 401k matching, and travel discounts. Join us and make a difference in the guest experience!

Benefits

Medical Insurance Options

Dental Insurance

Vision Insurance

401k with Company Match

Life Insurance

Tuition Assistance

Paid Time Off

Paid Holiday Time

Travel Discounts

Qualifications

• Excellent communication and interpersonal skills are essential.
• Ability to work well in a team-oriented environment.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Handle financial transactions securely and accurately.
• Maximize guest experience through attentive service.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Tools

Electronic Reservation System

Job description

Join to apply for the Front Desk Associate role at OTO Development.

Pay is $14.00 an hour.
Nationally: $13.00 - $16.00
*Rate depends upon state/market.*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

• Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay.
• Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow.
• Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity.
• Anticipate guests' needs and go out of your way to maximize the guest experience.
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests.

What are the requirements for this position?

• You love working with people and will go above and beyond for each guests' needs.
• You work well with others and enjoy being part of a team.
• You have excellent oral, written, and interpersonal communication skills.
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests.

Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk Associate
Department: Property
Position Reports to: General Manager

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality