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Front Desk Associate

Careersatoto

Mount Pleasant (SC)

On-site

USD 10,000 - 60,000

Full time

11 days ago

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Job summary

An established industry player is seeking a Front Desk Associate to join their dynamic team. This role is perfect for individuals who thrive in a fast-paced hospitality environment and are passionate about delivering exceptional guest experiences. You'll be the first point of contact for guests, assisting them with check-in and check-out procedures, and ensuring their stay is enjoyable. With a focus on teamwork and communication, you'll work closely with colleagues to create a welcoming atmosphere. If you're looking for a rewarding career in hospitality with competitive pay and benefits, this opportunity is for you.

Benefits

Medical Insurance Options
Dental and Vision Insurance
401k with Company Match
Tuition Assistance
Paid Time Off
Paid Holiday Time
Travel Discounts

Qualifications

  • Excellent interpersonal communication skills are essential.
  • Ability to work in a physically demanding environment.

Responsibilities

  • Assist guests with check-in and check-out procedures.
  • Handle financial transactions securely and accurately.
  • Anticipate and fulfill guests' needs for an optimal experience.

Skills

Customer Service
Communication Skills
Teamwork
Problem Solving

Tools

Hotel Reservation System

Job description

Join to apply for the Front Desk Associate role at OTO Development

4 days ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at OTO Development

Nationally: $13.00 - $16.00

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

  • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  • Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  • Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
  • Anticipate guests’ needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

  • You love working with people and will go above and beyond for each guests’ needs
  • You work well with others and enjoying working and being part of a team
  • You have excellent oral, written, and interpersonal communication skills
  • You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Position Reports to: General Manager

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Hospitality

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