Front Desk Associate

OTO Development; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing hotel management company as a Front Desk Associate, where you will play a key role in enhancing guest experiences. This entry-level position offers a dynamic work environment, allowing you to interact with guests, manage reservations, and ensure seamless operations. With a focus on teamwork and communication, you'll contribute to creating a welcoming atmosphere. Enjoy competitive pay and benefits, including health insurance and travel discounts, while being part of an award-winning company recognized for its commitment to excellence.

Benefits

Health insurance

401k

Paid time off

Travel discounts

Qualifications

• Enjoy working with people and exceeding guest expectations.
• Ability to work well in a team environment.

Responsibilities

• Assist guests during check-in and check-out, and throughout their stay.
• Handle financial transactions securely and accurately.

Skills

Excellent communication skills

Problem-solving skills

Teamwork

Job description

Join to apply for the Front Desk Associate role at OTO Development

Job Details

Location: South Carolina, United States

Salary Range: $13.00 - $16.00 per hour (rate depends on state/market)

Employment Type: Full-time

Seniority Level: Entry level

Department: Property

Job Function: Other

Industry: Hospitality

Responsibilities

1. Assist guests during check-in and check-out, and throughout their stay
2. Operate the hotel's electronic reservation system and other computer programs for seamless workflow
3. Handle financial transactions securely and accurately
4. Anticipate and fulfill guests' needs to maximize their experience
5. Collaborate with team members to create a hospitable environment

Requirements

1. Enjoy working with people and exceeding guest expectations
2. Work well in a team environment
3. Excellent communication skills
4. Problem-solving skills with a focus on solutions

Physical and Travel Requirements

This position requires standing, sitting, walking, bending, lifting, and squatting for extended periods. Little to no travel outside the property is expected.

About OTO Development

OTO is a rapidly growing hotel management company, developing and operating award-winning hotels across the U.S., with partners like Marriott, Hilton, and Hyatt. Recognized on INC. 5000 and certified as a high-trust workplace by Great Place to Work Institute, OTO offers competitive pay and benefits including health insurance, 401k, paid time off, travel discounts, and more.