Front Desk Associate

Atrium Hospitality; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Front Desk Associate to provide exceptional guest service at Oklahoma City Courtyard. Responsibilities include managing guest check-ins, addressing inquiries, and performing basic accounting tasks. Join a supportive team committed to the Atrium SPIRIT and grow your hospitality career today!

Benefits

401(k) plan with company match

Comprehensive health coverage

Paid time off & vacation

DailyPay and wellness programs

Qualifications

• Six months of Front Office experience in a hotel environment.
• Prior experience performing basic accounting duties.
• Professional customer service experience.

Responsibilities

• Check-in and check-out guests.
• Respond to guest inquiries and resolve issues promptly.
• Handle cash and credit card transactions.

Skills

Customer service

Basic accounting

Computer proficiency

Education

High School diploma or equivalent

Tools

Microsoft Excel

Job description

20 hours ago Be among the first 25 applicants

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Hotel

Oklahoma City Courtyard

2 West Reno Avenue

Oklahoma City, OK 73104

Front Desk Associate

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
  
  

__________________________________________________

Starting Pay Rate: $15.50-16.50/hr.

Evening and Night Shifts/ Full-time or Part-time

Grow your career in hospitality with Oklahoma City Courtyard Downtown! Atrium Hospitality is currently recruiting a Front Desk Associate/ Night Auditor. We are looking for a highly motivated individual. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Why the The Courtyard– Oklahoma City

• Great team environment with leadership opportunities for associates
• Free Downtown parking for associates
• Free employee meals
• Hotel Stay Discounts for all team members! Full comprehensive benefits package including medical, dental, vision, short/long-term disability, legal, 401k matching, and MORE!
  
  

Work Performed

The Front Desk Associate is tasked with the following duties, responsibilities, and assignments:

• Check-in and check-out guests.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
• Answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions.
• Handle cash and credit card transactions and process guest accounts.
• Maintain accurate accounts of cash, checks, and credit transactions.
• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger daily and complete all necessary reports.
• Provide reports to management about asset utilization and audit results.
• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• May be required to make management decisions in a manager’s absence.
• Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate.
• Fax, make copies, and arrange shipping and receiving of packages for guests, along with other services of the Business Center.
• Ensure the safety and security of guests through reporting any safety hazards that may pose a threat to guests and follow proper hotel key control procedures.
• All other work as required to complete the primary purpose of the position.
  
  

Qualifications

Required Experience:

• Professional customer service experience.
• Six (6) months of Front Office experience in a hotel environment.
• Prior experience performing basic accounting duties.
• Proficient with computers and Microsoft Excel
  
  

Preferred Education

• High School diploma or equivalent.
  
  

Physical

• Able to stand and/or walk for duration of scheduled shift.
  
  

Availability

• Flexible towork dayshifts, early mornings, evenings, nights, weekends, and holidays.
  
  

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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