Front Desk Associate

NFC Amenity Management; Oakland (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading luxury amenity service provider as a Front Desk Associate, where your welcoming presence is key to creating a warm and inviting atmosphere for residents. In this dynamic role, you will be the first point of contact, ensuring smooth operations and exceptional service. Your responsibilities will include managing lobby activities, handling requests, and facilitating deliveries, all while maintaining a professional appearance. With competitive pay and a range of employee benefits, this position offers a fantastic opportunity to grow in a supportive and fast-paced environment. If you thrive on making others feel at home, this role is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Career Development Courses

Cellphone Reimbursement

Short-Term Disability Income

Qualifications

• Ability to work independently and in a fast-paced environment.
• Strong interpersonal skills for resident interactions.

Responsibilities

• Welcome residents and guests, ensuring a smooth service experience.
• Handle incoming calls and requests promptly.
• Facilitate deliveries and contractor visits.

Skills

Customer Service

Communication

Problem Solving

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume.]

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay is $21.00 per hour.

Check out our website at nfcam.com and join our Social Networks:

• Long list of discounts and benefits available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State required healthcare benefits available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad the pay is $21 per hour. Historically that is the rate offered between multiple locations and shifts.