Front Desk Associate

Planetgym; Natick (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a vibrant gymnastics center where you can connect with children and their families as a Front Desk Associate. This role offers a dynamic work environment filled with interaction and engagement, allowing you to build relationships while managing enrollments and payments. With paid training and professional development opportunities, you will be part of a team that values your contributions and fosters personal growth. Enjoy a flexible schedule with extra hours available, and experience the joy of working in a fun, active setting that prioritizes community outreach and mentorship.

Benefits

Tuition reimbursement program

Referral bonus program

Raise opportunities for top performers

Free employee wellness program

Discounted pet insurance

Qualifications

• Strong communication skills to engage with children and families.
• Creative problem-solving abilities to resolve customer challenges.

Responsibilities

• Enroll students in lessons and manage administrative tasks.
• Provide exceptional experiences for children and families.

Skills

Customer Service

Communication Skills

Creative Thinking

Education

High School Diploma

Job description

Are you looking for an exciting job that keeps you connected with children and their families? Join Planet Gymnasticsas a Front Desk Associate! Welcome our customers and their children with excitement into our gym and assist families with current enrollments and new registrations. This role is for candidates with a passion for relationship building with all ages and strong communication skills.

Planet Gymnastics provides PAID training. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and provides opportunities for team building.

A Front Desk Associate’s Workday:

• Enroll students in lessons, collect payments and manage administrative responsibilities.
• Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.
• Use creative thinking skills to identify and resolve challenges with customers.
• Attend paid training and development opportunities.
• Work a set schedule with a variety of shifts including evenings and weekends.
• Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a gymnastics instructor!
• Replace the gym with work! Standing for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.
• Must be 17 years of age or older.

Get Paid while Having Fun!

• Starting Teaching Rate: $17-19 per hour
• Full Pay Range: $17-23 per hour

Employee Perks:

• Tuition reimbursement program for students
• Referral bonus program
• Raise opportunities for top performers
• Increases for various certifications
• Free employee wellness program

Employee Benefits:

• Voluntary Aflac supplemental insurance plans at discounted rates
• Discounted pet insurance
• Discounts on products and services through LifeMart
• Voluntary 401(k)
• Paid sick leave under Massachusetts state’s paid sick leave law
• Health, dental, vision and basic life and AD&D insurance are available to employees who regularly work full time (32+ hours per week)

What YOU will gain:

• Valuable Experience - Teach children in an educational environment and sharpen communication skills by providing progress updates for parents.
• Active Work Environment - Say goodbye to sitting at a desk all day and stay active throughout your workday by engaging with our customers!
• Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!
• Community Outreach Opportunities - We go beyond teaching gymnastics skills. Hosting school supply drives for children in need and raising funds for scholarships are some ways we participate in uplifting our communities through impactful initiatives.
• Customer Service Skills - Selling gymnastics lessons, gaining curriculum knowledge and problem solving.

Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S.