Front Desk Associate

PURE DERMATOLOGY LLC; Metairie (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

HSA

Dental insurance

Vision insurance

Paid time off

Paid holidays

Lunch & Treats provided

Uniforms provided

Cosmetic Treatments discount

Discounted Retail

Job summary

PURE DERMATOLOGY LLC in Metairie, LA is seeking a friendly front desk receptionist to welcome patients, answer calls, emails, and online inquiries, and coordinate appointments for multiple providers.

You will help patients prepare for visits, explain services and pricing, protect patient privacy, and keep the front desk organized in a fast-paced dermatology practice.

Qualifications

• A strong commitment to patient service, including when the day gets hectic.
• Clear, professional communication in person, by phone, and in writing.
• Close attention to detail and the ability to prioritize changing demands.
• Comfort using computers, phone systems, and new software.
• Respect for patient privacy and confidential information.

Responsibilities

• Welcome patients and respond to questions by phone, email, and online.
• Schedule and confirm appointments for multiple providers, following practice scheduling guidelines.
• Help patients prepare for visits, including collecting forms and keeping information up to date.
• Explain practice offerings, pricing, specials, and accepted rewards programs.
• Communicate with providers and teammates so patient needs are addressed and follow-up does not get lost.
• Keep the front desk and patient areas organized and welcoming.

Skills

Patient service

Communication

Attention to detail

Multitasking

Computer literacy

Privacy awareness

Tools

Phone systems

Scheduling software

IT systems

Job description

What you’ll do:

• Welcome patients and respond to questions by phone, email, and online.
• Schedule and confirm appointments for multiple providers, following practice scheduling guidelines.
• Help patients prepare for visits, including collecting forms and keeping information up to date.
• Explain practice offerings, pricing, specials, and accepted rewards programs.
• Communicate with providers and teammates so patient needs are addressed and follow-up does not get lost.
• Keep the front desk and patient areas organized and welcoming.

What we’re looking for:

• A strong commitment to patient service, including when the day gets hectic.
• Clear, professional communication in person, by phone, and in writing.
• Close attention to detail and the ability to prioritize changing demands.
• Comfort using computers, phone systems, and new software.
• Respect for patient privacy and confidential information.

Benefits:

• Health insurance, HSA, Dental insurance, Vision insurance, PTO, Paid Holidays, Lunch & Treats provided, Uniforms, Cosmetic Treatments, Discounted Retail, Retirement Plan