Front Desk Associate (Part Time)

Vacatia; Town of Florida (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Vacation Village at Weston is hiring a Front Desk Associate to greet guests, manage check-ins/outs, and support daily resort operations at our Weston, FL location. You will be the first point of contact, delivering warm, personalized service and handling reservations, billing, and inquiries with accuracy.

This role requires a friendly, dependable individual with strong communication and multitasking skills, able to work weekends and holidays as needed.

Qualifications

• Previous hospitality or customer service experience is a plus.
• Strong communication and multitasking skills.
• Friendly, dependable, customer-focused personality.

Responsibilities

• Greet guests and provide outstanding customer service from check-in to check-out.
• Answer guest inquiries and resolve issues quickly and professionally.
• Manage reservations, room assignments, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Customer service

Communication

Multitasking

Money handling

Job description

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Now Hiring: Front Desk Associate | Join Our Resort Team at Vacation Village at Weston!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay rate: $16/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest informationPrevious hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?