Front Desk Associate

Community Eye Care Specialists; Jamestown (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider serving the Northern PA and Southern NY area seeks a Front Desk Associate to enhance patient experiences. The role involves managing patient information, scheduling appointments, and providing excellent customer service. Join a team dedicated to quality care and patient satisfaction.

Benefits

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Qualifications

• Minimum 2 years of experience in a medical office/health care setting.
• Strong computer knowledge and skills, minimum typing speed of 30 WPM.
• Preferred: Understanding of medical terminology.

Responsibilities

• Provides exceptional patient service both in person and over the phone.
• Verifies insurance and collects copays, ensuring accuracy.
• Schedules appointments and processes medical record requests.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Education

High School Diploma or Equivalent Certificate

Job description

Join to apply for the Front Desk Associate role at Community Eye Care Specialists

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at Community Eye Care Specialists

Get AI-powered advice on this job and more exclusive features.

Community Eye Care Specialists provided pay range

This range is provided by Community Eye Care Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $17.50/hr

Company Overview

At Community Eye Care Specialists our mission is to provide our patients with the highest level of quality care and we treat them like members of our family -- because they are. We serve the Northern PA and the Southern NY area with office locations in Warren, Dunkirk, Olean, Seneca, and Jamestown. Our mission is simple as we are helping people see!

Position Summary

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

Pay Range - $17.00-17.50hr. Commensurate with experience

Responsibilities

• Displays high level of professionalism and gives superb customer service

• Obtains and reviews patient demographic and insurance information for accuracy

• Verifies insurance and collects copays, co-insurance, and outstanding balances

• Ensures all patient intake forms are signed and complete

• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax

• Schedules appointments

• Processes medical record requests per policies and procedures

• Coordinates with Clinical Staff to ensure optimal patient experience

Qualifications

Education:

• High School Diploma or Equivalent Certificate

Required Skills

• Minimum 2 years of experience in a medical office/health care setting

€¢ Minimum 2 Years Of Health Care Insurance Experience

• Strong computer knowledge and skills with a minimum typing speed of 30 WPM

• Strong desire to assist others and provide excellent customer service

• Must be highly dependable and organized

• Outstanding interpersonal skills

• An impeccably clean, polished, professional image

• The ability to learn quickly, retain training, problem solve and think independently

Preferred Skills

• Understanding of medical terminology

Company Benefits

We

Offer a Competitive Benefits Package To Our Employees

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package
  
  

We Also Offer The Following Benefits For FREE

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance
  
  

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Human Resources Services

Referrals increase your chances of interviewing at Community Eye Care Specialists by 2x

Sign in to set job alerts for “Front Desk Associate” roles.

Front Desk Agent (The Athenaeum Hotel)/Seasonal Employment

Office Assistant I - GLPP Women's Health

Office Assistant II - GLPP Internal Medicine

Registration Clerk (Community Education)/Seasonal Employment

Clerical Assistant 2 - Warren County Assistance Office

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.