Front Desk Associates

True North Hotel Group; Wrentham (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an award-winning management company as a Front Desk Associate at the TownePlace Suites in Wrentham, MA. This role involves greeting guests, managing check-ins, and ensuring a pleasant stay. Ideal candidates should have a high school diploma and strong communication skills. Benefit from a family-oriented culture and competitive compensation while working full-time in the hospitality industry.

Benefits

Family culture

Awesome benefits

Qualifications

• High school diploma or GED preferred.
• Experience in hospitality is a plus.
• Physical ability to lift and carry up to 50 pounds.

Responsibilities

• Greet guests, check them in, and issue room keys.
• Respond to guest inquiries and fulfill their needs.
• Perform clerical duties like answering calls and entering reservations.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Job description

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True North Hotel Group , an award-winning management and development company, is seeking a Front Desk Associate to join our team at the TownePlace Suites in Wrentham, MA. We offer awesome benefits and a great family culture.

Responsibilities

• Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
• Responds to guest questions either in person or over the phone.
• Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
• Resolves guest problems/complaints.
• Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
  
  

Qualifications

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
• Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
• Experience in hospitality is a plus.
  
  

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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