Front Desk Associate

The Lash Lounge; Boulder (CO); On-site; USD 59,000 - 69,000; Full time

Job summary

A premier salon specializing in lash extensions seeks a Front Desk Associate. This role focuses on customer service, booking appointments, and driving membership and retail sales. Candidates should have customer service experience and a passion for providing outstanding guest experiences in a vibrant salon environment.

Benefits

Hourly wage commensurate with experience + commissions

Growth opportunities

Free lash extensions and all other salon services

Discounts on retail products

Qualifications

• 1+ years customer service or retail sales experience.
• Ability to multitask in a fast-paced environment.
• Experience with MindBody Software is a plus.

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide excellent customer experience.
• Book appointments in person or by phone.

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Tools

MindBody Software

Job description

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Who We Are

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

Who We Are

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

Who We Are Looking For

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment
  
  

Required Skills

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!
  
  

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products
  
  

Compensation: $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What We Do

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

Why Join Our Team

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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