Front Desk Associate

Dave Wright Auto; Hiawatha (IA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

Paid holidays, paid vacation, paid/sic

Five day work week

401k profit sharing

Job summary

Dave Wright Auto in Hiawatha, IA is seeking a Front Desk Associate to greet callers, route inquiries, and support daily office operations. You will provide general information with a focus on professional service and efficiency.

This role requires strong communication, organizational skills, and the ability to multitask with customers, vendors, and teammates. Benefits include health, dental, vision, life insurance, holidays, vacation, sick leave, a five day work week, and 401k profit sharing.

Qualifications

• Excellent verbal and written communication.
• Organizational skills.
• Experience using Microsoft Office suite.
• Ability to multitask with customers, vendors, and employees.
• Willingness to submit to drug screen and background check.

Responsibilities

• Operate a switchboard telephone system, routing phone calls to proper departments.
• Communicate with callers professionally to minimize hold time.
• Provide basic information to general inquiries with excellent customer service.
• Be friendly, professional, courteous when working with customers and teammates.
• Work with department managers daily and perform other admin duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

IMMEDIATE OPENING!

WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Front Desk Associate Responsibilities:

• Operate a switchboard telephone system, routing phone calls to the proper departments
• Communicate with callers in a professional, friendly, and efficient manner, in order to minimize the amount of time customers spend on hold
• Provide basic information to callers who have general inquiries, while providing excellent customer service
• Be friendly, professional, courteous, and efficient when working with all customers and teammates
• Work with department managers on a daily basis
• Other administrative duties as assigned, including office work and data entry

Front Desk Associate Requirements:

• Excellent verbal and written communication skills
• Organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors, and employees, while multitasking
• Must be willing to submit to a drug screen & background check prior to employment

Front Desk Associate Benefits:

• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick leave
• Five day work week
• 401k profit sharing

Other Perks:

• Summer Golf Outing
• Christmas Party
• Monthly Impact Award Winner
• Monthly National Holiday Celebrations
• And more!

Apply for our Front Desk Associate position today!

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