Automotive Service Writer

Dave Wright Auto; Hiawatha (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent compensation structure

Health, dental, vision, and life보험

Paid holidays

Paid vacation

Paid sick days

401k profit sharing

Significant training program

Company Christmas Party

Company Golf Outing

Celebrate 3 National Holidays permonth

Community involvement opportunity

Job summary

Dave Wright Auto in Iowa is seeking an Automotive Service Writer to act as the interface between customers and technicians, greet guests, schedule appointments, and complete service paperwork.

You will keep customers updated on repairs, relay information to technicians, and collaborate with management to resolve issues. A tablet, dependable attitude, and strong communication are essential.

Qualifications

• Excellent listening and communication skills.
• Dependable and customer-focused attitude.
• Growth minded and adaptable to a fast-paced environment.
• Organizational skills to manage multiple tasks.
• Valid driver's license is required.
• Comfortable using tablet devices.
• Dynamic problem solving abilities.
• Ability to meet and exceed performance goals.

Responsibilities

• Be the interface between the customer and the technician for vehicle repairs.
• Greet customers.
• Schedule appointments.
• Complete all necessary paperwork relating to automotive repairs.
• Keep the customer updated on repair status and explain needed services.
• Relay pertinent information to the technician for the work.
• Follow up with guests and other departments to resolve problems.

Skills

Listening skills

Communication skills

Organizational skills

Dependable

Valid driver's license

Growth mindset

Problem solving

Tablet proficiency

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Automotive Service Writer Job Description:

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
  
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up with guests, management, and other departments to solve problems

Automotive Service Writer Qualifications:

• Comfortable using a tablet device
• Dependable
• Passion to help people
• Growth minded
• Organizational skills
• Excellent listening and communication skills
• Dynamic problem-solving abilities
• Ability to meet and exceed performance goals
• Valid driver's license

Automotive Service Writer Benefits:

• Excellent compensation structure
• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick days
• 401k profit sharing

Additional Perks:

• Significant training program
• Company Christmas Party
• Company Golf Outing
• Celebrate 3 National Holidays per month
• Meaningful opportunity for community involvement

**Please check your email after submitting an application**