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An established community-focused organization is seeking a dedicated Front Desk Associate to enhance customer experience across various departments. This dynamic role involves greeting visitors, managing customer data, and supporting essential services. The ideal candidate will possess strong organizational skills and a commitment to excellent customer service. Join a team that values professionalism and teamwork, where your contributions will have a meaningful impact on the community. If you are bilingual in Spanish and thrive in a fast-paced environment, this position offers a rewarding opportunity to make a difference.
Position: Front Desk Associate
Reports To: Community Advocacy and Family Services Director
Salary: $22 per hour
Job Status: Full Time (40 Hours Per Week)
Schedule: Monday - Friday 8:30am - 5:30pm
The Front Office Program Customer Experience Specialist will support various departments including Energy Services & Weatherization, Youth Services, Vita, and PADNET. This role requires professionalism, multitasking, and excellent customer service to internal and external clients.
This job description is not exhaustive; duties may change as needed. Work environment includes office and outdoor settings in various weather conditions. Physical demands include sitting, standing, walking, reaching, and other movements. No supervisory responsibilities. Limited travel may be required for training.