Front Desk Associate

Newportnewscs; Council Bluffs (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Front Desk Associate to join their dynamic team. In this entry-level role, you will be the first point of contact for guests, ensuring a welcoming atmosphere and addressing any inquiries with professionalism. Your responsibilities will include managing reservations, processing payments, and maintaining a tidy front desk area. This position offers competitive pay, employee discounts, and opportunities for growth within a supportive team environment. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this is the perfect opportunity for you.

Benefits

Competitive Pay

Employee Discounts on Hotel Stays

Growth Opportunities

Supportive Team Environment

Qualifications

• Previous hotel or customer service experience preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Answer phone calls and handle reservations with accuracy.
• Provide exceptional customer service and address guest concerns.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Multitasking

Tools

Hotel Reservation Systems

Basic Computer Skills

Job description

Join to apply for the Front Desk Associate role at Comfort Suites Airport

Job Description:

1. Answer phone calls and handle reservations with accuracy.
2. Provide exceptional customer service and address guest concerns.
3. Process payments and maintain accurate records.
4. Keep the front desk area clean and organized.
5. Communicate effectively with housekeeping and other departments.
6. Follow hotel policies and safety procedures.

Requirements:

1. Previous hotel or customer service experience preferred.
2. Strong communication and problem-solving skills.
3. Ability to multitask in a fast-paced environment.
4. Basic computer skills and knowledge of hotel reservation systems (training provided).
5. Availability to work flexible shifts, including nights, weekends, and holidays.
6. A friendly and professional attitude.

Benefits:

1. Competitive pay.
2. Employee discounts on hotel stays.
3. Growth opportunities within the company.
4. Supportive team environment.

Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Other

Industries:

Hospitality