Front Desk Associate

Comfort Suites Airport; Council Bluffs (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel is seeking a Front Desk Associate to manage reservations and provide outstanding customer service. Candidates should have strong communication skills and the ability to multitask. This is an entry-level full-time position with growth opportunities and employee discounts.

Benefits

Competitive pay

Employee discounts on hotel stays

Growth opportunities within the company

Supportive team environment

Qualifications

• Previous hotel or customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and knowledge of hotel reservation systems.

Responsibilities

• Answer phone calls and handle reservations.
• Provide exceptional customer service and address guest concerns.
• Communicate effectively with housekeeping and other departments.

Skills

Communication

Problem-solving

Multitasking

Customer service

Job description

3 months ago Be among the first 25 applicants

Job Description

Answer phone calls and handle reservations with accuracy

Job Description

Answer phone calls and handle reservations with accuracy

Provide exceptional customer service and address guest concerns

Process payments and maintain accurate records

Keep the front desk area clean and organized

Communicate effectively with housekeeping and other departments

Follow hotel policies and safety procedures

Requirements:

️ Previous Hotel Or Customer Service Experience Preferred

️ Strong communication and problem-solving skills

️ Ability to multitask in a fast-paced environment

️ Basic computer skills and knowledge of hotel reservation systems (training provided)

️ Availability to work flexible shifts, including nights, weekends, and holidays

️ A friendly and professional attitude

Benefits:

Competitive pay

Employee discounts on hotel stays

Growth opportunities within the company

Supportive team environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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