Front Desk Associate

PETSPA LLC; Malvern (Chester County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Front Desk Associate who loves pets and excels in customer service. This role is perfect for someone organized and outgoing, as you'll be the first point of contact for pet owners at a busy kennel. Your responsibilities will include greeting clients, checking in pets, scheduling appointments, and ensuring a welcoming atmosphere. Join a fun working environment where you can interact with pets daily and contribute to their care. If you have a passion for animals and customer service, this opportunity is for you!

Benefits

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Qualifications

• Strong customer service skills and effective communication are essential.
• Must be comfortable interacting with various animals.

Responsibilities

• Greet pet owners and check in their pets upon arrival.
• Schedule and confirm appointments, and process payments.

Skills

Customer Service Skills

Effective Communication

Comfortable with Animals

Tools

Microsoft Office

Scheduling Software

Job description

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy kennel. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

• Greet owners as they arrive
• Check-in animal clients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology