Front Desk Associate

Comfort Suites Airport; Council Bluffs (IA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hotel is seeking a Front Desk Associate to join their team in Council Bluffs. The role involves providing exceptional customer service, managing reservations, and ensuring accurate record keeping. Ideal candidates should possess strong communication skills and a friendly demeanor, with opportunities for growth in a supportive environment.

Benefits

Competitive pay

Employee discounts on hotel stays

Growth opportunities within the company

Supportive team environment

Qualifications

• Previous hotel or customer service experience preferred.
• Strong communication and problem-solving skills.
• Basic computer skills and knowledge of hotel reservation systems.

Responsibilities

• Answer phone calls and handle reservations with accuracy.
• Provide exceptional customer service and address guest concerns.
• Process payments and maintain accurate records.

Skills

Communication

Problem-solving

Multitasking

Tools

Hotel reservation systems

Job description

Join to apply for the Front Desk Associate role at Comfort Suites Airport.

Job Description:

• Answer phone calls and handle reservations with accuracy.
• Provide exceptional customer service and address guest concerns.
• Process payments and maintain accurate records.
• Keep the front desk area clean and organized.
• Communicate effectively with housekeeping and other departments.
• Follow hotel policies and safety procedures.

Requirements:

• Previous hotel or customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and knowledge of hotel reservation systems (training provided).
• Availability to work flexible shifts, including nights, weekends, and holidays.
• A friendly and professional attitude.

Benefits:

• Competitive pay.
• Employee discounts on hotel stays.
• Growth opportunities within the company.
• Supportive team environment.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Hospitality

This job posting appears to be active. No indication of expiration.