Front Desk Associate

Gold's Gym; Chino (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Gold’s Gym is seeking a passionate Customer Service Representative to enhance member experiences and support fitness goals. The role involves greeting members, assisting with inquiries, and maintaining a clean environment. Join a dynamic team dedicated to health and community.

Benefits

John Hancock 401k

Aflac Supplemental Insurance Options

Free gym memberships and discounts

Opportunities to grow within the company

Qualifications

• Ability to follow oral and written directions.
• Willingness to perform routine, repetitive tasks.

Responsibilities

• Provide a member-centric experience that strengthens relationships.
• Engage members with various fitness offerings.
• Assist with housekeeping duties as needed.

Skills

Detail-oriented

Organized

Ability to work in a fast-paced environment

Education

High school diploma

Job description

Are you a passionate person who is driven by impacting lives every day? Then keep reading!!!

Why is it great to work here?

Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We’ll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee :

Work with great people every day

John Hancock 401k

Aflac Supplemental Insurance Options

Free gym memberships and discounts

Opportunities to grow within the company.

Be a part of the most recognized gym brand in the world.

What sets us apart from the rest :

Integrity to build lasting relationships.

Passion for people in the communities we serve.

Pride in what we do and who we are

Excellence in execution in all that we do

But most of all…. we are more than a gym; we are a family!!

We want talented individuals who :

Are passionate and take pride in their work.

Can work in a dynamic, fast-paced, environment

Able to work in a fast and effective manner

Works great with others

Detail-oriented and organized

Able to handle multiple areas to clean within a single shift

Desire to be better than you ever have before

When you come to work, you'll be :

Partners with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.

Ensures members receive a friendly greeting / check-in and prompt attention to their needs.

Engages members with various fitness offerings including personal training, group exercise classes and digital classes.

• Maintains name relationships with members and serving as a resource for their questions or concerns and putting them in touch with the right club resources as appropriate.

May assist sales with club tours and member questions

Assists with housekeeping duties as needed

There are some MUST HAVES :

High school diploma

Ability to follow oral and written directions.

Willingness to perform routine, repetitive tasks on a continuous basis

Ability to working accurately at a fast pace.

Organization and attention to small details

Ability to work around cleaning products.

Understanding that this is not an all-inclusive list

This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required

We Celebrate Everyone!! Gold’s Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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