Front Desk Associate

EyeSouth Partners; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein dynamisches Unternehmen im Gesundheitswesen sucht einen Front Desk Associate, der hervorragenden Kundenservice bietet und die Patienteninteraktion unterstützt. Diese Rolle umfasst die Verwaltung von Patienteninformationen, Terminplanung und die Bearbeitung von medizinischen Unterlagen. In einem unterstützenden Teamumfeld haben Sie die Möglichkeit, Ihre Fähigkeiten in einem bedeutenden Bereich der Patientenversorgung zu entwickeln. Wenn Sie eine Leidenschaft für den Kundenservice und die Gesundheitsversorgung haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

401k mit Matching

HSA/FSA

Telemedizin

Große PTO-Politik

Mitarbeiterrabatte

Hilfsprogramme

Lebensversicherung

Qualifications

• Mindestens 2 Jahre Erfahrung in einer medizinischen/gesundheitlichen Umgebung.
• Starke Computerkenntnisse und mindestens 30 WPM Tippgeschwindigkeit.

Responsibilities

• Bereitstellung hervorragender Patientenservices persönlich und telefonisch.
• Durchführung von Verwaltungsaufgaben und Terminplanung.

Skills

Kundenservice

Computerkenntnisse

Interpersonelle Fähigkeiten

Medizinische Terminologie

Education

High School Diploma oder Äquivalent

Job description

Join to apply for the Front Desk Associate role at EyeSouth Partners

Ocular Partners is a busy, well-established, progressive physician group specializing in comprehensive eye care services. We have a robust practice with many qualified employees dedicated to delivering excellent service and patient care.

Our employees are vital to the patient experience. We foster a culture of servant leadership and collaboration that supports personal and professional growth.

The Front Desk Associate provides exceptional patient service in person and over the phone. Responsibilities include interviewing patients to gather demographic, financial, and insurance information for billing, performing clerical duties, answering multiple phone lines, scheduling appointments, processing medical records requests, entering patient data, and accepting payments.

Pay Range: $18.00-$20/hr, depending on experience.

• Display high professionalism and provide excellent customer service.
• Obtain and verify patient demographic and insurance information.
• Verify insurance, collect copays, co-insurance, and outstanding balances.
• Ensure all patient forms are signed and complete.
• Manage communication channels including phone, messaging portals, email, and fax.
• Schedule appointments and process medical record requests.
• Coordinate with clinical staff to enhance patient experience.

**Education:**
High School Diploma or Equivalent

**Required Skills:**
Minimum 2 years experience in a medical/healthcare setting, healthcare insurance experience, strong computer skills with at least 30 WPM typing speed, excellent customer service, dependable, organized, interpersonal skills, professional appearance, quick learner, problem solver, independent thinker.

**Preferred Skills:**
Understanding medical terminology.

We offer a competitive benefits package including medical, dental, vision, 401k with match, HSA/FSA, telemedicine, and a generous PTO policy. Additionally, we provide free benefits such as employee discounts, assistance programs, life insurance, disability insurance, and more.

For more details on our benefits, visit: https://www.eyesouthpartners.com/careers/employee-benefits/ (copy and paste into your browser if the link doesn't work).

EyeSouth Partners is an equal opportunity employer, committed to diversity and inclusion.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitals and Health Care

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