Front Desk Associate - Part Time - Weekends

Crestview Management, LLC; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking a Front Desk Associate to provide exceptional customer service and ensure guest satisfaction. In this part-time role, you will be the first point of contact for guests, checking them in and out while addressing inquiries and requests. The position offers a range of benefits including health insurance, paid vacation, and discounts on hotel stays. If you have a passion for hospitality and enjoy working in a dynamic environment, this opportunity could be perfect for you.

Benefits

Health and Dental Insurance

Company Paid Life Insurance

Short Term and Long-Term Disability Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Holidays

Paid Sick Days

Free Hotel Rooms

Hotel Discounts

Qualifications

• Previous experience in customer service or hospitality preferred.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Greet guests and check them in and out of the hotel.
• Handle guest requests and concerns in a timely manner.
• Coordinate with housekeeping and maintenance staff.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Multitasking

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Hotel Reservation Software

Job description

Location: Birmingham, AL

Job Id:663

# of Openings:1

Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends

Shifts: 7am - 3:30pm

Birmingham, Al 35243

Hotel Front Desk Associate

Job Description

A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.

Responsibilities:

• Greet guests and check them in and out of the hotel.
• Answer phone calls and respond to guest inquiries.
• Handle guest requests and concerns in a timely and professional manner.
• Provide information about the hotel and its amenities.
• Assist with room reservations and changes.
• Process payments and maintain accurate records.
• Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
• Perform other duties as assigned by management.

Requirements:

• High school diploma or equivalent
• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in Microsoft Office and hotel reservation software
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and organizational skill

Shifts: 7am - 3:30pm

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.