Front Desk Assistant, Addison Center (PT), CP1N20943CNTRS

College of DuPage; Glen Ellyn (IL); Hybrid; USD 10,000 - 60,000; Part time

Job summary

An established community college is seeking a part-time Front Desk Assistant for its Addison Center. This role is perfect for individuals passionate about providing exceptional customer service and supporting a diverse student body. Responsibilities include assisting students and faculty with inquiries, managing day-to-day operations, and ensuring the security of the facility. The position offers a hybrid work environment, competitive pay, and various benefits, making it an excellent opportunity for those looking to contribute to an inclusive educational setting while gaining valuable experience in higher education.

Benefits

Retirement Benefits

Holiday Pay

Personal Time Off

Discounts on Classes

Qualifications

• High school diploma required; customer service training preferred.
• At least one year of customer service experience required.
• Excellent communication skills required.

Responsibilities

• Provide exceptional customer service to students and staff.
• Assist with day-to-day operations in the supervisor’s absence.
• Secure the building at closing and maintain effective communication.

Skills

Customer Service

Communication Skills

Windows

MS Office

Keyboarding Skills

Education

High School Diploma

Some College Coursework

Tools

Computers

Printers

Telephones

Copiers

Audio-Visual Equipment

Fax Machines

Scanners

Job description

Job Title: Front Desk Assistant, Addison Center (PT), CP1N20943CNTRS

The College of DuPage, located 27 miles west of downtown Chicago, is seeking a part-time Front Desk Assistant for the Addison Center. We are a comprehensive community college dedicated to student success, diversity, and an inclusive environment. Our campus offers nine associate degrees and various certificates, with pathways to baccalaureate programs.

Primary Duties and Responsibilities:

• Provide exceptional customer service by assisting students, faculty, staff, and community members with inquiries both in person and over the phone.
• Assist with day-to-day operations of the center in the supervisor’s absence.
• Register students, including internet registration and processing late registration permits and withdrawals.
• Schedule advising appointments and make reminder calls to students.
• Respond to emergencies and notify appropriate college offices.
• Secure the building at closing, including locking doors and activating security systems.
• Maintain effective communication and provide referrals to other college services.
• Update student residency status and access course and enrollment information.
• Maintain supplies and perform other duties as assigned.

Qualifications:

• High School diploma required; some college coursework and customer service training preferred.
• At least one year of customer service experience required.
• Excellent oral and written communication skills required.
• Knowledge of Windows, MS Office, and keyboarding skills required.
• Experience in a higher education environment preferred.

Working Conditions:

The position involves working with computers, printers, telephones, copiers, audio-visual equipment, fax, and scanners in a busy office setting. Customer contact is frequent, requiring good listening skills and command of English. A background check is required.

Additional Details:

• Hybrid remote work eligible.
• Starting pay: $17.59/hr, dependent on experience.
• Benefits include retirement, holiday pay, personal time, and discounts on classes.

To apply, visit this link.