Front Desk Associate

Careersatoto; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Front Desk Associate to join their dynamic team. This role is perfect for individuals who enjoy working with people and are committed to providing an exceptional guest experience. The ideal candidate will excel in communication and problem-solving, ensuring that every guest feels valued and welcomed. With a focus on teamwork and collaboration, this position offers a unique opportunity to contribute to a thriving hotel environment. Join a company recognized for its growth and commitment to employee satisfaction, where your efforts will directly impact guest experiences.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Tuition Assistance

Paid Time Off

Travel Discounts

Qualifications

• Excellent communication skills, both oral and written.
• Ability to work well in a team and provide exceptional customer service.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Handle financial transactions securely and accurately.
• Collaborate with team members to ensure a hospitable environment.

Skills

Customer Service

Communication Skills

Problem Solving

Tools

Electronic Reservation System

Job description

Join to apply for the Front Desk Associate role at OTO Development.

6 days ago Be among the first 25 applicants.

$22/HR.DOE - This position involves Sales Coordinator Tasks along with Front Desk Tasks.

Nationally: $13.00 - $16.00.

*Rate depends upon state/market.*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

• Assist guests with check-in and check-out procedures, as well as throughout their stay.
• Work proficiently on the hotel's electronic reservation system and other computer programs to ensure seamless workflow.
• Handle all financial transactions securely, accurately, and with integrity.
• Anticipate guests' needs and go out of your way to maximize their experience.
• Collaborate with team members to foster a hospitable, approachable, and customer-focused environment.

What are the requirements for this position?

• You love working with people and will go above and beyond for each guest's needs.
• You work well with others and enjoy being part of a team.
• You have excellent communication skills, both oral and written.
• You are a problem solver and a solution finder, committed to providing the best guest experience.

Physical Requirements

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

This position requires little to no travel outside the property and surrounding area.

About OTO

OTO Development is one of the fastest-growing hotel management companies in the lodging industry, developing, owning, and operating award-winning select-service hotels across the U.S. with partners like Marriott, Hilton, and Hyatt. Recognized on INC. 5000 and certified by Great Place to Work, OTO offers competitive pay and benefits, including medical, dental, vision insurance, 401k, life insurance, tuition assistance, paid time off, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Reports to: General Manager

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality