Front Desk Associate

The Enlyv Clinics; Bridgewater Township (NJ); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Descripción de la vacante

The Enlyv Clinics in Bridgewater, NJ, is seeking a reliable Front Desk & Medical Assistant to support both administrative and clinical operations in a hybrid role. You will greet patients, manage scheduling, verify insurance, and assist providers with care delivery.

Candidates should have a high school diploma; CMA is preferred. EMR experience (eClinicalWorks a plus) and strong communication skills are important in this fast-paced outpatient environment.

Formación

• High school diploma or equivalent required.
• Certified Medical Assistant preferred.
• Experience in a medical office or healthcare setting preferred.
• Strong communication and interpersonal skills.

Responsabilidades

• Greet and check-in patients in a professional and courteous manner.
• Manage appointment scheduling, confirmations, and rescheduling.
• Verify insurance eligibility and collect required patient information.
• Maintain accurate patient records in the EMR system.
• Coordinate patient flow and assist with daily office operations.
• Collect copays, balances, and other payments.
• Explain charges and payment questions to patients.

Conocimientos

Front desk multitasking

Communication skills

Attention to detail

Teamwork and flexibility

Educación

High school diploma or equivalent

Certified Medical Assistant (preferred)

Herramientas

eClinicalWorks

Descripción del empleo

Benefits:

401(k)

401(k) matching

Position Summary

Enlyv Clinics is seeking a reliable and patient-focused Front Desk & Medical Assistant (MA) to support both administrative and clinical operations of our outpatient medical practice in Bridgewater, NJ. This hybrid role requires flexibility to manage front desk responsibilities as well as assist providers in delivering high-quality patient care.

Key Responsibilities

Front Desk Duties

Greet and check-in patients in a professional and courteous manner

Manage appointment scheduling, confirmations, and rescheduling

Handle patient phone calls, inquiries, and messages

Verify insurance eligibility and collect required patient information

Maintain accurate patient records and ensure proper documentation in the EMR system

Coordinate patient flow and assist with daily office operations

Collect patient copays, outstanding balances, and other required payments.

Review patient statements and explain charges, balances, and payment-related questions to patients as needed.

Follow all office guidelines and procedures, including updating VOB and maintaining/checking required record sheets.

Ensure patient information and documentation are kept accurate and up to date in accordance with office procedures.

Qualifications

High school diploma or equivalent required

Certified Medical Assistant (preferred but not mandatory depending on experience)

Prior experience in a medical office or healthcare setting preferred

Strong communication and interpersonal skills

Ability to multitask in a fast-paced clinical environment

Familiarity with EMR systems (eClinicalWorks preferred) is a plus

Key Skills & Attributes

Patient-centered attitude and professionalism

Strong organizational and time management skills

Ability to work both independently and as part of a team

Attention to detail and accuracy in documentation

Flexibility to handle both administrative and clinical responsibilities

Work Environment

Outpatient endocrinology practice

Multiple clinic locations

Fast-paced, team-oriented clinical setting

Preferred Skills

Knowledge of medical terminology.

Experience verifying insurance eligibility and benefits.

Experience with prior authorizations and referrals