Front Desk Associate

DOODLE STARS LLC; Asheville (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job summary

DOODLE STARS LLC in Asheville is seeking a Front Desk Associate who is a pet lover with strong customer service skills. In this part-time role, you will be the first point of contact for clients, greeting pet owners, scheduling appointments, and processing payments. Marketing experience is preferred as the clinic aims to enhance its online presence. The position requires effective communication, proficiency with technology, and comfort working with animals. Join a caring team dedicated to high-quality service for pets and their owners.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office and scheduling software.

Responsibilities

• Greet owners as they arrive.
• Check-in animal patients for their appointments.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Assist with marketing and administrative duties.

Skills

Customer service skills

Communication skills

Comfortable working with animals

Proficient in Microsoft Office

Tools

Scheduling software

Job description

Benefits

• Employee discounts
• Flexible schedule
• Training & development
• Benefits/Perks
• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation - Higher pay available for marketing experience
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. Marketing experience preferred, because we are looking to grow our online/social media presence. Part Time, 9-10 AM- 1-2 PM, 3-4 days a week

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Marketing
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology

We pride ourselves on our high-quality work and level of compassion for our animals. Many of our clients have special needs and require extra love. We hope you share our same level of care.