Front Desk Assistant - Windmill Clinic

Velazquez Pain Relief Center; Las Vegas (NV); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

Velazquez Pain Relief Center in Las Vegas, NV is seeking a Medical Front Office Assistant to join our team. The role ensures smooth operation of the medical office, handling reception, scheduling, and patient communications.

You will greet patients, manage appointments, verify demographics, maintain records, and assist with filing, all while upholding HIPAA and delivering compassionate service in a fast-paced clinic.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.
• Customer-oriented mindset and empathy in handling patient inquiries.
• Reliable and able to work Monday–Friday, 8am–5pm.

Responsibilities

• Greet and check-in patients, ensuring accurate and complete registration
• Schedule appointments and manage the appointment calendar
• Answer phone calls, address inquiries, and provide excellent customer service
• Verify demographics for accuracy
• Maintain patient records and ensure confidentiality
• Assist with administrative tasks such as filing, faxing, and scanning
• Collaborate with medical staff to ensure efficient patient flow
• Adhere to HIPAA regulations and maintain a clean and organized front office

Skills

Communication

Interpersonal skills

Detail orientation

Multitasking

Customer service empathy

Reliability

Schedule availability 8-5

Job description

About the Role

Velazquez Pain Relief Center is seeking a Medical Front Office Assistant to join our team in Las Vegas, NV. As a Medical Front Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office. This is an exciting opportunity to be part of a leading pain relief centre and contribute to improving the lives of our patients.

Benefits

• Health insurance
• Vision insurance

Location

We have two openings. One at each of these locations.

1617 East Windmill Lane, Ste 300 Las Vegas, NV 89123

Responsibilities

• Greet and check-in patients, ensuring accurate and complete registration
• Schedule appointments and manage the appointment calendar
• Answer phone calls, address inquiries, and provide excellent customer service
• Verify demographics for acccuracy
• Maintain patient records and ensure confidentiality
• Assist with administrative tasks such as filing, faxing, and scanning
• Collaborate with medical staff to ensure efficient patient flow
• Adhere to HIPAA regulations and maintain a clean and organized front office

Requirements

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and work in a fast-paced environment
• Customer-oriented mindset and ability to handle patient inquiries with empathy
• Must be reliable and able to work in the clinic on Monday thru Friday 8am to 5pm

About Us

Velazquez Pain Relief Center has been providing exceptional pain relief services to the Las Vegas community for over 10 years. Our dedicated team of medical professionals is committed to delivering personalized care and improving the quality of life for our patients. We pride ourselves on our positive work environment and the opportunity to make a meaningful impact on the lives of others.