PI/WC Medical Administrative Assistant — Fast-Paced

Velazquez Pain Relief Center; Las Vegas (NV); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement plan

Job summary

Velazquez Pain Relief Center in Las Vegas seeks a Medical Administrative Assistant to support Personal Injury and Workers' Compensation workflows. You will coordinate with attorneys, adjusters, and staff to ensure timely authorizations, documentation, and billing while maintaining strict HIPAA compliance.

The role emphasizes organization, accuracy, and professional communication in a busy clinical setting, with training provided for the EHR system and processes.

Qualifications

• Minimum 1 year of experience in a medical office or healthcare setting.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent written and verbal communication.
• Ability to learn new software quickly.
• Ability to work in a fast-paced environment and adapt to shifting priorities.
• Professional, friendly demeanor with patients and external contacts.
• Reliable, punctual, and a true team player.

Responsibilities

• Manage patient records, referrals, and documentation for PI and/or workers' comp cases.
• Coordinate with personal injury attorneys, case managers, and paralegals to obtain authorizations and case information.
• Communicate with insurance carriers and adjusters to verify benefits and coordinate workers' comp claims.
• Schedule patient appointments and follow-up visits across multiple VPRC locations.
• Prepare and send medical records, reports, and billing documentation in a timely manner.
• Maintain accurate patient accounts in the EMR system (eClinicalWorks).
• Track outstanding items on active cases and follow up proactively.
• Support the billing and lien management team as needed.
• Handle high call volume professionally and efficiently.
• Maintain HIPAA confidentiality.

Skills

Organizational skills

Written and verbal communication

Learning new software quickly

Team player

Professional demeanor

Education

Medical assistant certification (CMA or RMA)

Tools

eClinicalWorks (eCW) EMR

Job description

Velazquez Pain Relief Center in Las Vegas seeks a Medical Administrative Assistant to support Personal Injury and Workers' Compensation workflows. You will coordinate with attorneys, adjusters, and staff to ensure timely authorizations, documentation, and billing while maintaining strict HIPAA compliance.

The role emphasizes organization, accuracy, and professional communication in a busy clinical setting, with training provided for the EHR system and processes.