Front Office Assistant

Hera Health; Las Vegas (NV); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Job summary

The High Risk Pregnancy Center in Las Vegas, NV is seeking a Front Office Assistant to join our team. You will greet patients, schedule appointments, and manage front desk tasks in a fast-paced medical office.

We value strong communication, attention to detail, and the ability to multitask. Bilingual English/Spanish is preferred. This is a full-time role with standard business hours.

Qualifications

• 1–2 years of medical office experience.
• Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
• Knowledge of medical terminology.
• Excellent communication and customer service skills.
• Ability to multitask and work well under pressure.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Greet patients and process check-in/check-out.
• Enter and update patient demographics and insurance information in the EHR.
• Answer phones, schedule appointments, and manage messages.
• Collect co-pays.
• Perform other front office duties as assigned.

Skills

Medical office experience

Communication skills

Multitasking

Customer service

Bilingual (English/Spanish)

Tools

AthenaOne

Job description

Job Title

Front Office Assistant

Location: Las Vegas, NV

Employment Type: Full-Time

About Us

The High Risk Pregnancy Center is a well-established maternal-fetal medicine private practice dedicated to providing specialized care for high-risk pregnancies. Our team is committed to leading the way in compassion, innovation, and excellence in patient care. By combining advanced technology with a patient-centered approach, we support expectant mothers and their families. We are currently seeking a Front Office Assistant to join our Henderson team and contribute to the exceptional experience we provide to every patient.

Position Summary

The Front Office Assistant serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Duties and Responsibilities

• Greet patients and process check-in/check-out.
• Enter and update patient demographics and insurance information in the electronic health record (EHR).
• Answer phones, schedule appointments, and manage messages.
• Collect co-pays.
• Perform other various front office duties as assigned.

Requirements

• 1–2 years of medical office experience required.
• Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
• Knowledge of medical terminology.
• Excellent communication and customer service skills.
• Ability to multitask and work well under pressure.
• Bilingual (English/Spanish) preferred.

Benefits

• Full-time, Monday – Friday 8am – 5pm schedule
• Medical, dental, and vision insurance
• 401(k) with employer matching after 1 year of service
• Paid time off (PTO) and holidays
• Life, disability, and employee assistance benefits
• Supportive, collaborative team environment